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LEAN AWARENESS TRAINING

COURSE DESCRIPTION
Our two-day introductory Lean awareness course uses a blend of theory and practical exercises to equip you with the understanding of:
• Core principles of continuous improvement
• Core principles of Lean and the focus on waste elimination
• Customer value, value streams, and waste
• Valuable Lean tools and techniques
• Approaches to implementing Lean in your organisation
TEACHING METHODS
PRICING
In-house
£599 per delegate (minimum of 5)
Virtual
£499 per delegate (minimum of 5)

What it's like
to work with us

Genuinely one of the most valuable training sessions I have participated in. Not only is the quality of the context brilliant (detailed, really well thought-through and relevant) but the delivery of the session, facilitated by Arron, Andrew and Mark, was done in a way that encouraged rich discussion, allowed everyone to have a voice, and created an environment where we listened and learned from each other. I highly recommend this training for anyone who wants a fresh perspective on operating model design.
Paul Smith
Global Director – People Experience, Learning & Capability
,
 GroupM
The University of Bradford recently had the pleasure of working with Hudson & Hayes to review our processes relating to how we manage academic misconduct allegations and investigations. From the outset, H&H colleagues worked in a proactive and collaborative way, helping us not only make our chosen process more efficient, streamlined and fit for the future, but also educating us about some of the fundamentals of lean process design and automation which will be beneficial for multiple areas of the University. This opportunity for development was extended beyond the immediate project team to colleagues across our organisation, demonstrating Hudson and Hayes’ commitment to supporting partners holistically and not gatekeeping expertise within a single project that could benefit a wider audience. Throughout the project, the team at H&H took time to fully understand our context through engagement with a range of stakeholders and proposed solutions which were bespoke and realistic to this context, taking into consideration both our specific needs as well as any project parameters. On a personal level, the H&H team have been really enjoyable to work with. They have been very approachable and supportive, as well as accommodating and patient as together we have navigated the murky world of higher education administrative processes! I highly recommend them to other Universities or other organisations wishing to improve their ways of working through process redesign and automation.
Tori Mckay
Associate Director of Academic Experience
,
 Bradford University
We approached Hudson and Hayes for Target Operating Model training to upskill a team delivering a transformation programme at our law firm. The three-day course was comprehensive and led by experienced, approachable trainers. Each aspect of the training was accompanied with practical, hands-on tools which we were able to take away and apply. The examples referenced throughout the training covered various different industries and predicaments, which aided the learning for attendees at all levels of previous experience. The trainers also took time to advise us on some particular challenges we were facing on our programme, which enabled us to successfully overcome these post-course. There were frequent learning check ins and the ability to adapt the course to focus on aspects which were most relevant for our programme. Our training leads went over and above, tailoring content for us between sessions to enable this, which we greatly appreciated. The trainers were also able to provide marked up examples of use of the TOM tools at our request, to enable us to get the most out of them independently following the course. I would absolutely use Hudson and Hayes again for training and will recommend them to other operations excellence professionals in my network.
Susan Whitla
Global Director of Process and Quality
,
 Large Law Firm
Some of the team from the Transformation and Projects Department attended the 'Lean Practitioner & Intelligent Automation Course' in December 2021. Not all the team could attend all day long sessions due to workloads, but Hudson&Hayes was very flexible in arranging a staged course which suited our needs much better. It was nice to work with a consultancy that was accommodating and offered us a solution to our challenging workloads and training needs. The course was delivered remotely and allowed us to engage interactively. The modules were nicely spread out, with plenty of time for group activity and questions. All in all, the team got a lot out of the course, and we would recommend it for anyone thinking about doing a similar course with Hudson&Hayes.
Rebecca MacDonald
Senior Business Analyst
,
 Large Law Firm
"Working with Consultants from Hudson&Hayes has been a great experience. They offered assistance in shaping significant EMEA transformation projects from conception to execution. In addition, they aided in the creation of playbooks and the development of expertise and understanding in Lean and Process Transformation."
EMEA Portfolio Lead
Commercial Real Estate
"Hudson&Hayes provided valuable assistance as we designed a new Operating Model in support of a large corporate merger. Their transformation expertise and pragmatic guidance helped us successfully navigate the complexity of the program. It has been a great experience collaborating with them."
Susanna Pitts
Product Strategy Director
"Intelligent Automation projects have been delivered on time and with great support and leadership from Hudson & Hayes team including regular cadence of review meetings to track progress and enable timely interventions as needed."
Wayne Holland
Procurement Process Director
Thank you Hudson&Hayes for leading one of the best training programmes in my career to date, definitely the most practical and packed with the best of Lean tools! It was insightful to get various business challenges and innovative solutions from fellow participants.
Damian Jarocki
Contract Lead
,
 EON
​"I attended the Operational Excellence practitioner course with Hudson & Hayes. The training was interactive, engaging, and fun!"
Catherine Coleman
Strategy Director
,
 GroupM
“Arron supported us on a large purchasing transformation. He delivered a Lean diagnostic to identify opportunities for capacity release and Robotic Process Automation. He also delivered Lean awareness training to the buyer community. I was impressed with his engaging style."
Rob Kesterton
Head of Business Optimisation
,
 Jaguar & Land Rover

CURRICULUM BREAKDOWN

DAY 1

INTRODUCTION

Introduction

LEAN INTRODUCTION

What Is Lean?
Lean Principles

LEAN PRINCIPLES

Define Value 
Group Activity: Examples Of The 8 Wastes 
Office Wastes 
Group Activity: Examples Of Office Wastes 
Value Enhancement Vs Waste Elimination
Group Activity: Value Enhancement vs Waste Elimination 
Map The Value Stream
Create Flow

Wrap Up

End of Day Quiz
DAY 2

LEAN PRINCIPLES

Establish Pull
Pursuit Of Perfection

SYSTEM THINKING

What is Systems Thinking
Systems Thinking vs traditional management thinking

INTELLIGENT AUTOMATION

Intelligent Automation Overview
Benefits of Intelligent Automation
Breakdown of different types of technologies for automation

Wrap Up

End of Day Quiz
Wrap Up

Course Outcomes

You’ll walk away with:
An understanding of the definition and principles for continuous improvement
An understanding of the definition, origin, and principles of Lean
The ability to distinguish between value-add and non-value-add activity
An understanding of core Lean principles such as flow and pull
The ability to describe all the steps in the PDCA cycle
An understanding of how to embed Lean thinking across your organisation

YOUR LEARNING JOURNEY

BEFORE THE TRAINING:
You receive your training welcome pack
We match you with one of our trainers to gather context about your business
We send you a pre-training reading list and activity book
DURING THE TRAINING:
You attend our collaborative and interactive training
We provide practical activities that are tailored to your business
You complete your exam
AFTER THE TRAINING:
You receive your certificate
You receive your Lean templates and toolkit

Trainers

FAQS

What is the experience of the instructor delivering the course?
All our instructors are fully certified and have over ten years of experience in Lean methodologies
What are the prerequisites?
There are no prerequisites, but we recommend gaining a basic understanding of Lean principles ahead of the session (this can be acquired from our Lean awareness course).
What support is available?
We can provide support via phone and email before, during, and after the course
When will I receive confirmation of the course?
Once your booking has been placed and confirmed, you will receive an email that contains your course dates, course overview, pre-course reading material (if required), course agenda, and payment receipts.
What is the cancellation policy?
The training can be cancelled up to two weeks before the start of the training.
WANT TO TALK TO US ABOUT A PROBLEM YOU NEED TO SOLVE?
Let's talk

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