Procurement Automation: Streamlining and Automating the Pricing Update Process for a Large Manufacturing Client

Client Background

A large manufacturing client with a substantial procurement department engaged Hudson&Hayes to streamline and automate their pricing update process.

The Challenge

Pricing updates were a highly manual and repetitive process, received in multiple formats. This consumed a significant amount of time for the Direct procurement team. Although the process was performed globally, there were different instances of SAP, and variations in the process across regions and teams.

Hudson&Hayes Approach

Hudson&Hayes collaborated with the business to design a future-state process that streamlined the pricing updates using Robotic Process Automation (RPA) and standardised input from suppliers. After designing the process, we developed the new approach using Automation Anywhere and supported the development, testing, UAT, deployment, and hypercare phases.

We took the lead on change management, ensuring key stakeholders were engaged throughout the project. Our Harmonise approach to Intelligent Automation delivery enabled us to design and automate the process rapidly.

Starting with North America, we launched subsequent projects to globalise the automation and roll it out in LATAM and EAME.

The Outcome

The new process saves 5,000 hours of time annually for the Direct procurement team, significantly improving efficiency and reducing manual workload.