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Case Study
21 February 2022
Posted in:
case-study, training
By Arron Clarke
Managing Director
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Case Study | Enhancing Lean and Intelligent Automation Capabilities for a Large Law Firm: Tailored Training and Skill Development

Client Background

Hudson&Hayes collaborated with a large law firm to build Lean capability for their Innovation and Business Change Team through Hudson&Hayes' Lean Practitioner and Intelligent Automation Training.

The Challenge

The client sought Hudson&Hayes' expertise to develop Lean and Intelligent Automation capabilities within their internal team. Although they had some experience with Lean and Automation, they wanted to enhance the team's skillset. They preferred a tailored training approach, focusing on specific examples from their business, ensuring practical learning that could be applied immediately.

Hudson&Hayes Approach

We provided a customised learning and development experience by meeting with the team before the training to scope out problem statements that could be used throughout the sessions. We then adapted the training content to incorporate their case studies. Delegates received a workbook, and the training was delivered across five modules interspersed with activities. Throughout each module, we guided the team through their problem statements, solving a real-life problem during the training.

The Outcome

By the end of the training, the entire Innovation team and a significant portion of the Business Change team were well-versed in Lean and Intelligent Automation principles and practices, empowering them to apply their newly acquired skills to drive innovation and efficiency in their daily operations.

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