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AI for Business Leaders

COURSE DESCRIPTION
AI is transforming many industries, and as a leader, understanding its implications for your business is a priority. While many courses on the market focus on theoretical aspects, they often overlook the practical applications that are crucial for integrating AI at the core of business transformation.

AI for Business Leaders is more than just a course—it's a pathway tailored to your organisation's maturity and current understanding. We begin with a free assessment to understand your business context and AI readiness.

From there, the course guides you through the fundamentals of AI, progressing to the development of an AI strategy that aligns with and enhances your business strategy, ultimately delivering tangible business and
customer outcomes.

This course is highly interactive and collaborative. You will actively engage with tools and strategic thinking throughout the sessions, crafting an outline strategy, a change management plan, and a list of use cases with tangible benefits and ROI, making this training practical, tailored, and delivered by experts in the field.

TEACHING METHODS
PRICING
In-house
£1,599 per delegate (minimum of 5) TBC
Virtual
£1,099 per delegate (minimum of 5) TBC

What it's like
to work with us

Genuinely one of the most valuable training sessions I have participated in. Not only is the quality of the context brilliant (detailed, really well thought-through and relevant) but the delivery of the session, facilitated by Arron, Andrew and Mark, was done in a way that encouraged rich discussion, allowed everyone to have a voice, and created an environment where we listened and learned from each other. I highly recommend this training for anyone who wants a fresh perspective on operating model design.
Paul Smith
Global Director – People Experience, Learning & Capability
,
 GroupM
The University of Bradford recently had the pleasure of working with Hudson & Hayes to review our processes relating to how we manage academic misconduct allegations and investigations. From the outset, H&H colleagues worked in a proactive and collaborative way, helping us not only make our chosen process more efficient, streamlined and fit for the future, but also educating us about some of the fundamentals of lean process design and automation which will be beneficial for multiple areas of the University. This opportunity for development was extended beyond the immediate project team to colleagues across our organisation, demonstrating Hudson and Hayes’ commitment to supporting partners holistically and not gatekeeping expertise within a single project that could benefit a wider audience. Throughout the project, the team at H&H took time to fully understand our context through engagement with a range of stakeholders and proposed solutions which were bespoke and realistic to this context, taking into consideration both our specific needs as well as any project parameters. On a personal level, the H&H team have been really enjoyable to work with. They have been very approachable and supportive, as well as accommodating and patient as together we have navigated the murky world of higher education administrative processes! I highly recommend them to other Universities or other organisations wishing to improve their ways of working through process redesign and automation.
Tori Mckay
Associate Director of Academic Experience
,
 Bradford University
We approached Hudson and Hayes for Target Operating Model training to upskill a team delivering a transformation programme at our law firm. The three-day course was comprehensive and led by experienced, approachable trainers. Each aspect of the training was accompanied with practical, hands-on tools which we were able to take away and apply. The examples referenced throughout the training covered various different industries and predicaments, which aided the learning for attendees at all levels of previous experience. The trainers also took time to advise us on some particular challenges we were facing on our programme, which enabled us to successfully overcome these post-course. There were frequent learning check ins and the ability to adapt the course to focus on aspects which were most relevant for our programme. Our training leads went over and above, tailoring content for us between sessions to enable this, which we greatly appreciated. The trainers were also able to provide marked up examples of use of the TOM tools at our request, to enable us to get the most out of them independently following the course. I would absolutely use Hudson and Hayes again for training and will recommend them to other operations excellence professionals in my network.
Susan Whitla
Global Director of Process and Quality
,
 Large Law Firm
Some of the team from the Transformation and Projects Department attended the 'Lean Practitioner & Intelligent Automation Course' in December 2021. Not all the team could attend all day long sessions due to workloads, but Hudson&Hayes was very flexible in arranging a staged course which suited our needs much better. It was nice to work with a consultancy that was accommodating and offered us a solution to our challenging workloads and training needs. The course was delivered remotely and allowed us to engage interactively. The modules were nicely spread out, with plenty of time for group activity and questions. All in all, the team got a lot out of the course, and we would recommend it for anyone thinking about doing a similar course with Hudson&Hayes.
Rebecca MacDonald
Senior Business Analyst
,
 Large Law Firm
"Working with Consultants from Hudson&Hayes has been a great experience. They offered assistance in shaping significant EMEA transformation projects from conception to execution. In addition, they aided in the creation of playbooks and the development of expertise and understanding in Lean and Process Transformation."
EMEA Portfolio Lead
Commercial Real Estate
"Hudson&Hayes provided valuable assistance as we designed a new Operating Model in support of a large corporate merger. Their transformation expertise and pragmatic guidance helped us successfully navigate the complexity of the program. It has been a great experience collaborating with them."
Susanna Pitts
Product Strategy Director
"Intelligent Automation projects have been delivered on time and with great support and leadership from Hudson & Hayes team including regular cadence of review meetings to track progress and enable timely interventions as needed."
Wayne Holland
Procurement Process Director
Thank you Hudson&Hayes for leading one of the best training programmes in my career to date, definitely the most practical and packed with the best of Lean tools! It was insightful to get various business challenges and innovative solutions from fellow participants.
Damian Jarocki
Contract Lead
,
 EON
​"I attended the Operational Excellence practitioner course with Hudson & Hayes. The training was interactive, engaging, and fun!"
Catherine Coleman
Strategy Director
,
 GroupM
“Arron supported us on a large purchasing transformation. He delivered a Lean diagnostic to identify opportunities for capacity release and Robotic Process Automation. He also delivered Lean awareness training to the buyer community. I was impressed with his engaging style."
Rob Kesterton
Head of Business Optimisation
,
 Jaguar & Land Rover

Module Breakdown

AI Fundamentals

  • AI Fundamentals 
  • Understanding AI's decade of growth
  • Projecting AI's trajectory and its Impact
  • AI's societal shifts and implications 
  • Ethics and bias of mitigation in AI
  • AI's diverse strands: from Machine Learning to Generative AI
  • Combining AI with other automation capabilities such as Robotic Process Automation
  • Recognising AI in everyday scenarios
  • Large Language Models explained
  • The art of Prompt Engineering
  • A structured approach to AI opportunity identification

Developing a Winning AI Strategy

  • Developing an AI strategy
  • Understanding Operating Model impacts
  • Conducting AI readiness assessments
  • Unpacking AI's main benefit drivers
  • Understanding AI’s total cost of ownership
  • Crafting a compelling AI narrative
  • Exploring AI skills and competencies
  • Redesigning processes in an AI- driven context
  • Developing a change management strategy
  • Understand the AI delivery lifecycle

AI Solution Delivery

  • Architecture and RAG frameworks in Generative AI
  • LLM Agents
  • Choosing suitable Large Language Models
  • Balancing model selection with risk and data security
  • Streamlining data preparation for AI effectiveness
  • Integrating and testing AI
  • Deployment and continuous monitoring of AI initiatives

Workplace Productivity: AI for the Masses

  • Exploring Microsoft CoPilot,
  • ChatGPT, and Enterprise AI Solutions.
  • Mastering prompt engineering for enhanced AI interactions.
  • Tailoring AI tools for document management and data analysis
  • Implementing AI for creative problem-solving and app development..
  • Crafting custom AI applications/GPTs with CoPilot Studio and other tools.

Course Outcomes

You’ll walk away with:
Understanding AI Fundamentals: Highlighting key drivers behind AI's growth and its impact on industries.
Generative AI Basics: Including Large Language Models (LLMs) and Prompt Engineering techniques.
End-to-End AI Delivery Lifecycle: From project conception through to deployment and maintenance.
Differentiating AI Domains: Such as Computer Vision, Natural Language Processing (NLP), Machine Learning (ML), and Generative AI.
AI Readiness Assessment: Ability to evaluate an organisation’s AI maturity and define interventions for growth.
Developing a Business Case for AI: Understanding benefits, costs, and the total cost of ownership for AI projects.
Building an AI Strategy: Ensuring alignment with business goals and identifying long-term strategic benefits.
Choosing Technology Enablement: When to invest in market solutions versus custom development for AI implementations.
Mitigating Generative AI Challenges: Addressing issues like hallucinations through strategies like Retrieval-Augmentation Generation techniques.
Leveraging Enterprise Tools: Integrating tools like Microsoft Co-Pilot and ChatGPT with existing datasets and building custom apps.

YOUR LEARNING JOURNEY

BEFORE THE TRAINING:
You complete a pre-session survey to provide insights into your current context, AI maturity, and business needs.
You meet with us to discuss the survey results and provide further context.
We prepare tailored demos, case studies, and an initial list of use cases relevant to your business.
DURING THE SESSION:
You participate in interactive, expert-led sessions (in-person or virtual) covering AI fundamentals, strategy, and practical applications.
You collaboratively develop a strategy, use case list, and high-level roadmap for your team.
POST-SESSION
We refine your strategy and use case list, helping you prioritise initiatives for immediate impact and long-term value.

Trainers

FAQS

What is the pre-session survey, and why is it important?
The pre-session survey helps us understand your current AI maturity, business needs, and goals so we can tailor the session to your specific context.
How long is the session, and can it be conducted virtually?
The session typically lasts a full day, but can be split across multiple sessions if needed. It can be delivered either in-person or virtually, depending on your preference.
How customisable are the sessions?
We work closely with clients to understand their specific needs and tailor the content accordingly. Each session is customised to address the most relevant topics and goals for your business.
Do I need to cover all modules in the session?
No, we deliver only the modules that are appropriate for your business, ensuring that the content is focused on areas that will provide the most value.
Will I receive a customised AI strategy for my business by the end of the session?
Yes, you will develop a high-level AI strategy, use case list, and roadmap during the session, which we will further refine post-session.
What support is available after the session?
After the session, we help refine your AI strategy, prioritise use cases, and assist with categorising initiatives for both immediate impact and long-term value.
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